Privacy Policy

Last Updated: [Insert Date]

Welcome to Bird Supply Shop (“we”, “us”, or “our”). At petsbirdsshop.com, we are committed to protecting the privacy and security of our avian enthusiast customers worldwide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases of our premium bird care products.

1. Information We Collect

We collect the following types of information to provide and improve our services to bird owners and professionals:

• Personal Identification Information: Name, email address, shipping address, phone number, and payment details when you make purchases of cages, avian nutrition, or anti-parasitic products.
• Transaction Data: Details about purchases of antibacterial cleaners, ultrasonic devices, and other avian care products, including payment method (Visa, MasterCard, JCB, PayPal).
• Technical Data: IP address, browser type, device information, and browsing behavior on our site, particularly regarding product categories like cages & volières or anti-poux treatments.
• Communication Data: Records of your inquiries about specialized avian products sent to [email protected].

2. How We Use Your Information

As a trusted provider of avian care products since 2015, we use your data to:

• Process and fulfill orders for premium bird cages, nutrition supplies, and anti-bacterial products
• Provide customer support for specialized avian products and payment inquiries
• Enhance security of transactions, particularly for high-value cage purchases
• Improve our product offerings in categories like anti-nuisibles and avian accessories
• Comply with legal obligations regarding international sales (excluding certain Asian and remote regions)

3. Data Sharing and Disclosure

We maintain the highest standards of confidentiality for our bird-loving community:

• Payment Processors: Share necessary transaction details with PCI-DSS compliant partners like Visa, MasterCard, JCB, and PayPal to complete your purchases securely.
• Shipping Providers: Disclose delivery information to fulfill orders of cages, volières, and other avian products globally (where available).
• Legal Requirements: May disclose information if required by law, particularly regarding specialized products like parasite treatments.
• Business Transfers: In case of merger or acquisition, customer data may be transferred with appropriate privacy protections.

We never sell your personal information to third-party marketers.

4. Data Storage and Security

Your data security is as important to us as the quality of our avian care products:

• All payment information is protected by 256-bit SSL encryption, matching our checkout security standards
• Card details are tokenized and never stored on our servers
• We implement 3D Secure authentication for eligible transactions
• Real-time fraud monitoring protects purchases of high-value items like premium cages
• Data is stored on secure servers with limited access

5. Your Rights

As a valued member of our avian community, you have the right to:

• Access personal data we hold about your purchases and account
• Request correction of inaccurate information, especially for delivery of specialized products
• Request deletion of data, subject to legal retention requirements for transactions
• Object to processing of data for direct marketing
• Request restriction of processing in certain circumstances
• Receive your data in a portable format for purchases like ultrasonic devices or bulk nutrition supplies

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies to enhance your shopping experience for avian products:

• Essential Cookies: Necessary for secure checkout and purchasing cages or anti-parasitic treatments
• Performance Cookies: Help improve our site’s functionality for browsing accessories and nutrition products
• Analytics Cookies: Understand how customers navigate between product categories like anti-bactériens and cages
• Marketing Cookies: Show relevant avian product offers, which you may opt out of

You can manage cookie preferences through your browser settings.

7. International Data Transfers

As we serve bird enthusiasts globally (excluding certain Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers receive adequate protection under applicable data protection laws.

8. Children’s Privacy

Our website and specialized avian products are not directed at children under 16. We do not knowingly collect data from children.

9. Policy Updates

We may update this policy to reflect changes in our avian product offerings or legal requirements. Significant changes will be communicated to customers who have purchased high-value items like cages or bulk nutrition supplies.

Thank you for trusting Bird Supply Shop with your avian care needs and your personal data. We’re committed to maintaining the same high standards for privacy that we apply to our premium bird products.